Rhode Island’s Most Trusted Public AdjusterS


Soot & smoke damage aren’t always as evident as the charred remnants of fire damage, but its effects on both your property and health are very real. Soot, a fine, powdery substance, contains harmful chemicals that can lead to bronchitis, cancer, or heart disease. Even worse, it isn’t always visible and goes unnoticed by your insurance company. Our proven techniques ensure that all damage is identified and you get the compensation you deserve.

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You've detected smoke damage or soot damage, what now?

Smoke and soot leave a nasty smell, leave your walls, ceilings, or chimney a burnt-grey color, and can present various health risks to you and your family. Regardless of the severity of the damage to your property, is it important that the issues are addressed immediately. Luckily, our public adjusting team can help tackle these problems right away. At the time of the fire, we have the ability to send out emergency disaster restoration services to prevent further damages. Once the emergency has been mitigated, our staff can come on-site anytime to assess the damages to your property. From there, we will deal with every aspect of the post-damage process. We assist with temporary relocation, property reconstruction and more, so that you don’t have to.

Next, we handle the entire insurance claims process for you. All financial, legal, and logistical processes are managed by our team of trained experts that look to get you the highest possible settlement from your insurance provider. The Performance Adjusting team will use its proven techniques and technology to provide a detailed estimate of the damages, then communicate these damages to your insurance provider. Once we’ve earned you the settlement that you deserve, we take our 10% adjusters fee.

Since we only win when you win, rest assured that we will be on top of our game.

Client Testimonials

our public adjusting process

insurance policy review

First, our team performs a thorough analysis of your insurance policy to determine how we can help you financially recover as quickly (and economically) as possible.

temporary relocation

Exposure to soot and smoke increases the risk of developing serious respiratory diseases. In the event that your home is deemed “unsafe to inhabit”, we’ll connect you with a cozy temporary home.

on-site analysis

Part of what makes soot so dangerous is that it can be difficult to detect without the proper training and tools. Using our advanced technology and techniques, we visit the site to prepare a detailed estimate of the reparation costs and physical losses.

photo inventory

While on site, we document everything to prove to the insurance companies that our estimates are fair and accurate.

legal communications

We handle all of the communication with the insurance company for smoke damage claims . Seriously. You won’t get a phone call, text, or email (Unless we need to reach you).

we keep fighting

Insurance companies can be pesky, but we won’t back down. We will fight for every aspect of your claim, including dwelling (the physical structure of your home), other structures on your property (fences, sheds, garages), damaged contents, and loss of use (additional living expenses, business interruption, etc.)

You can reach us any day, any time. Request a FREE consultation,

and we will get right back to you.

What’s a Public Adjuster, and why do I need one?

That’s a great question. We are a team of specialists who deal with insurance claim policies related to property damage. When your home, business, or other property is impacted by smoke, soot, or other types of damage, we come in and take the claims process off of your hands to ensure that you get the most money possible. Many people underestimate the severity of smoke and soot damage and end up losing hundreds to thousands of dollars in the process. We offer free in-home consultations to assess the damages, then handle the entire communications process to take the stress off of your shoulders. Once the claim is approved, we receive a small share of the settlement, and you get your home & life back. Find an area we service near you today!

Frequently Asked Questions

Smoke is unburned carbon that is the byproduct of fire and is flammable in intense heat. Soot is the small particulate left over from combustion, fire, and or furnace delayed ignition.

A soot puffback occurs when your oil burner backfires and shoots smoke and soot into your home or business. It is technically a mini explosion in the burner chamber of your furnace which causes soot to puff back through your HVAC system. The result can be anywhere from a small amount of smoke to a minor explosion, depending on how much fuel has accumulated in the chamber.

Smoke is made up of a mixture of gases and fine particles. These tiny particles can penetrate deep into your lungs causing various health problems. Eye, lung, and nasal irritation can occur. If exposed to smoke/soot for an extended period, chronic heart and lung diseases can result. Today’s homes and buildings are made with synthetic materials and give off toxins when burned, limited exposure and face mask is recommended. It is critical to address even the smallest bit of smoke/soot damage in order to protect yourself and your loved ones.

Smoke is acidic and can damage electronics and electrical wiring throughout a property. It may take several days, weeks, or months for signs of damage to show. Soot is corrosive and can damaged internal wiring within electronics.

All affected porous building materials must be removed. Any salvageable building components must be cleaned thoroughly, and framing must be encapsulated. Air scrubbers are also essential in filtering the contaminated air.

Absolutely. We recommend calling Rhode Island Restoration at 401-834-3473 as soon as you discover soot damage. Or call us and we'll dispatch emergency soot damage restoration services to your property immediately.

This all depends on the severity of the soot damage. Each loss yields a different outcome. Damages may appear later during the reconstruction process that were not initially visible. Therefore, it is critical to retain a public adjuster. Performance Adjusting will fight for you within your two-year statute of limitations. We are here to fight for you whether it be the inception of the claim, or one year down the road when supplemental funds are needed.

Ready to Get More Money for Your Smoke Damage Claim?